Seller Privacy Policy

Last updated: January 10, 2026

At Musti, we value the trust you place in us as a business partner. This Seller Privacy Policy describes how we collect, use, and disclose information associated with your Seller Account.

1. Information We Collect

We collect specific information required to operate your business on our platform:

Business Information: Company name, business address, GSTIN/VAT number, PAN card details, and other tax-related documents.
Contact Information: Seller display name, email address, phone number, and pickup address for logistics.
Financial Information: Bank account number, IFSC/SWIFT code, and account holder name for processing payouts.
Identity Verification (KYC): Government-issued ID proofs (Aadhar, Driver's License, etc.) to comply with regulatory requirements.

2. How We Use Your Information

We use your information for the following business purposes:

Onboarding & Verification: To verify your identity and business legitimacy before allowing you to sell.
Payment Processing: To calculate fees, commissions, and remit your earnings to your bank account.
Order Fulfillment: To share pickup locations with our logistics partners for shipping your products.
Tax Compliance: To generate invoices and file necessary tax reports (TCS/TDS) with government authorities.

3. Sharing of Information

We may share your information in the following circumstances:

With Customers: Your business name and address may appear on invoices generated for customers who purchase your products.
With Logistics Partners: Your pickup address and contact number are shared with courier partners to facilitate order pickup.
With Legal Authorities: We may disclose your details to tax authorities or law enforcement if required by law or to prevent fraud.

4. Data Security

We implement strict security measures to protect your sensitive business and financial data. Bank account details are stored in an encrypted format. Access to your KYC documents is restricted to authorized personnel only.

5. Your Rights

As a seller, you have the right to:

Access and update your business profile and banking details through the Seller Dashboard.
Request a copy of the data we hold about your business.
Request account deactivation (subject to pending orders and payments).

6. Data Retention

We retain your account information, transaction history, and tax records for as long as required by tax laws and financial regulations, even after you close your seller account.

7. Updates to this Policy

We may update this Seller Privacy Policy to reflect changes in our practices or legal obligations. We will notify you of any material changes via email or a notification in your Seller Dashboard.

8. Contact Us

If you have questions about how your business data is handled, please contact our Seller Support/Legal team at legal@musti.in.